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This site blog.ssqi.com has the following in the homepage, "Practical Business Process and Performance Improvement information, for todays business operating environment." Our analyzers noticed that the website also stated " Do You Have a Customer-Driven Process Enterprise? April 7th, 2013." The Website also stated " Every company says they want to satisfy their customer. They talk about customer surveys and gathering the Voice of the Customer. They might even have allocated responsibility for collecting and analyzing this information. How can you tell if you are really there? Everyone underst." The website's header had business process as the most important keyword. It was followed by process improvement, six sigma, and lean methods which isn't as ranked as highly as business process. The next words the site used was lean training. six sigma black belt was also included but might not be understood by search parsers.